Lakeway Auto Parts & Repair
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(1 Reviews)
Engine & Transmission, near Abingdon VA, Virginia Willard Glasgow , 01/18/2023This has to be the best and nicest group of people I have ever had the pleasure of dealing with. Joe, Gordon, Wayne, Jeff, Jim and anybody I may have forgotten have all been exceedingly nice to this old man. I spent years in retail and dealing with the public. You folks do it the way it should be. Blessings to all of you!
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